Visitor Guidelines

Welcome to Satyabhama Hospital. To ensure a safe and comfortable environment for all patients and visitors, please adhere to the following guidelines:

Payments and Billing:
– All payments must be made in advance. Please settle any advance deposit notifications promptly.
– For any billing issues, contact the billing in-charge or the front office head.

Visitor Access:
– Outside bedding is not permitted within the hospital.
– Entry to patient rooms is strictly regulated and requires an attendant/visitor pass.
– At the time of admission, one pass will be issued for the patient. Only one attendant is allowed to stay with the patient overnight.Pass Issuance and Returns:
– Additional passes may be requested by submitting a written request, which must be approved by the relevant authority with a specified date of validity. The admission desk will issue the additional pass upon production of this approved application.

Special Circumstances for Additional Passes:
– For pediatric patients, both parents may be permitted to stay with prior approval.
– In cases where one parent is admitted and there is a child in the family, an additional pass may be granted with prior approval.
– Any other requests for additional passes must also have prior approval from the designated authority.

Infection Control Measures:
– Wash hands or use hand sanitizers before and after touching the patient.
– Please do not sit on the patient’s bed or touch any surgical sites, dressings, or tubes (e.g., IV cannulas, urinary catheters, Ryles tubes).
– Visitors experiencing cough, fever, skin diseases, or conjunctivitis should refrain from entering patient rooms.
– Limit visits to one person per patient at any given time and adhere to designated visiting hours.
– Please refrain from bringing flowers, fruits, or food for patients, as these may pose infection risks.

Waste Management:
– Dispose of waste responsibly using designated black bags. Do not litter.

Pass Regulations:
– Visitor passes are non-transferable and must be returned at the nursing stations upon patient discharge.
– Attendants must vacate the patient room within one hour if the patient is moved to a critical care area or for a surgical procedure. Room charges will apply if the attendant wishes to retain the room (subject to availability).

Waiting Areas:
– The attendant waiting area is located on the Second floor. Attendants of ICU patients may also wait in this area (only one ICU attendant can stay overnight).

Dietary Policies:
– To adhere to dietary restrictions and infection control protocols, please do not bring outside food into the hospital. We provide all necessary dietary requirements for patients.
– Attendants may have meals in the cafeteria or order from the hospital kitchen.

Additional Restrictions:
– Flowers are not allowed in the hospital.
– Children under the age of twelve are not permitted due to increased infection risks.
– The use of candles, incense, lighters, or matches is strictly prohibited to prevent hazards and avoid triggering fire alarms.
– The entire hospital is a “No Smoking Zone.” The consumption of alcohol or any intoxicating substances is strictly forbidden on the premises.

Thank you for your cooperation in maintaining a safe and healing environment for all our patients.